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    1/26/2016 9:13 am  #1

    redmjm15
    Member

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    Registered: 1/08/2015
    Posts: 15

    Points app not opening on iPad

    Hello the points app when I open it  just goes to the logo screen and closes. It works fine on my iPhone.
    Have uninstalled the app and reinstalled it and it works. However when I copy over my database from iTunes it will not open again.
    Have checked that I only have one app open. Any help would be appreciated

    Tia

     

    1/26/2016 10:34 am  #2

    Alex
    Moderator

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    Registered: 12/22/2014
    Posts: 296

    Re: Points app not opening on iPad

    This was a known bug in the older versions of the points app the very latest release from the app store should fix this issue, if it does not then it will require me to meet you and plug your device into my mac to debug the issue.

    Feel free to post enhancement requests for the apps, always looking for new ideas.

    All the best
    Alex
     

     

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